Improve agent quality and achieve better customer engagement

   Ensure consistent service quality and maintain customer loyalty

   Automate monitoring 100% of the calls and reduce customer complaints

   Improve regulatory and process compliance of every single customer interaction

FOUR WAYS TO IMPROVE CONTACT CENTER EFFECTIVENESS IN 2015

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KEY TAKE-AWAYS FROM THE WEBCAST

Presented by:

Mr.Sameer Bhagat, VP - IT, MicroSourcing

Mr.Umesh Sachdev, CEO & Co-Founder, Uniphore


Uniphore Software Systems | Email: info@uniphore.com | www.uniphore.com | Ph: +91.44.6646 9878 (IN); +971.501528717 (UAE); +63.9278830228 (PH)